ContactLoop offers an AI-powered webchat solution that seamlessly connects with leads through webchat, SMS, and phone, providing personalized interactions to give your customers a real human touch. Our chatbot works 24/7 to capture leads ready to convert, reducing bounce rates and providing a better customer experience by seamlessly continuing the conversation over text message or by phone call.
Here are some key features that make ContactLoop stand out:
Captures leads that are ready to convert by providing personalized and timely support through multiple channels, guiding potential customers towards making a purchase, and getting their contact information for future follow-up.
ContactLoop allows you to seamlessly switch between the bot and a live agent, providing quick and efficient support while allowing human agents to handle more complex issues.
ContactLoop assists customers with questions about your business, products, or services, reducing the burden on your team and ensuring that clients receive the support they need 24/7.
We ensure your business complies with privacy regulations by getting expressed written consent from your leads to be contacted via SMS, email, or phone.
Integrates with CRM platforms, including SalesForce, for seamless transfer of lead contact information, tracking of customer interactions, and improved collaboration between sales and support teams.
The webchat bot interacts with users by answering questions and adding value to your customer experience, in turn reducing your website bounce rate.
ContactLoop's AI-powered webchat is an excellent solution for businesses that want to engage with customers in critical moments on their terms. With our chatbot, every customer receives quick and efficient assistance even outside of regular business hours, reducing the burden on your team and ensuring that clients receive the support they need when they need it. ContactLoop provides personalized conversations via multiple channels, allowing clients to choose their preferred mode of communication. The chatbot enables brands to connect and engage with customers, grow high-intent customer pipelines, and increase sales velocity to begin generating more revenue.
A chatbot is a computer program that simulates human conversations via text messages. They use artificial intelligence (AI) and natural language processing (NLP) to understand questions and formulate human-like responses.
Chatbots are ultimately used to replace human operators during online conversations. They can be a powerful tool to engage website visitors, generate leads, answer FAQs, and much more.
Chatbots can help increase sales, generate and nurture leads, provide customer support, and lower operational costs. It can also increase team productivity as they can focus on other, more important tasks while the bot takes care of the minutia of daily website customer service.
When partnering with ContactLoop you don’t need to worry about building your own chatbot. We take that task out of your hands and provide you with the results you need.