Intelligent Agent & Quality Assurance
Use our intelligent agent monitoring tools to ensure contact center agents are operating at peak salesmanship, providing a great customer experience, abiding by compliance and regulatory guidelines, or other custom factors that you can customize on your own.
Beta Version - Coming Soon

Simplify Your Agent Management & Quality Assurance System

Get the most streamlined agent management and quality assurance tool in the market

Streamline your agent management workflow

Take control of the quality of your representatives with a state of the art system

Increase Agent Productivity

Improve agent performance with the a seamless system for managing your sales representatives and maintaining quality
Quality Maintenance
  • Quality Assurance Testing

  • Train smarter with our advanced scorecard system
  • Call Center Stats

  • Easy overview of contact centers performances
  • Scorecard View & Reporting

  • Advanced agent scorecard search and view feature
  • Campaign Call Reporting

  • Advanced dialer-integrated reporting and insights
  • Scorecard Customization

  • Personalized your scorecard based on specified performance indicators
  • Call Center Management

  • Most simplified contact center user management experience
Quality Assurance Testing
Train smarter with our advanced scorecard system
Scorecard View & Reporting
Advanced agent scorecard search and view feature
Scorecard Customization
Personalized your scorecard based on specified performance indicators
Call Center Statistics
Easy overview of contact centers performances
Campaign Call Reporting
Advanced dialer-integrated reporting and insights
Call Center Management
Most simplified contact center user management experience
Manage Your Agents

Admin Dashboard

Seamless tracking of your campaign and agent performance

Agent Monitor

See live performance metrics and listen to agent calls instantly

Reporting

Track your disposition and call statuses along with your daily call cost with ease
API Integration
Endless connections with third party apps. Post leads to our system in real time or via csv in batches.
Beta Version - Coming Soon